Frequently asked questions about cleaning services

We strive to give you an amazing customer service experience you'll never forget. Our customers needs are our first priority and we will make sure to build a trustworthy professional environment.

We are insured with Hiscox. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to make things right with a repeat cleaning or a refund. 

During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

Clean Qweens only require one thing during service and that is to SMILE. We accept clients as they are. Your status is your choice and doesn’t affect my team servicing you . We will continue to take precautions regardless of vaccination status. PPE will still be used and mask will be worn during each cleaning.